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20 Best Chat Operator Jobs You Can do from Home

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If you love talking to people and helping them solve different issues, then why not make it your career by becoming a chat operator.

Don’t know what a chat operator does? 

Well, they are responsible for handling live conversations with users who likely have questions about a specific service or product.  

Of course, your job does not always require you to have a voice conversation, and in fact, it’s more commonly a text chat that you’ll be working with for the majority of these positions.

So if this sounds like a great remote job for you, read on as we take you through some of the best live chat operator jobs you can find out there!

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Disclosure: Some of the links below are affiliate links, meaning at no additional cost to you, I will make a commission if you click through and make a purchase.

Requirements for Chat Operator Jobs

If being a chat operator seems like the perfect at-home job for you, then you will need to learn a few skills in order to land the job.

A few skills that you can learn are fast typing speeds, understanding, and knowledge of the company policies, products, and services.

You will also be expected to be patient with customers, love problems solving and speaking with clients.

Top 20 Live Chat Operator Jobs from Homeyou will need

Now that you have a better understanding of what it takes to be an online chat operator, here are the top companies that are offering the best positions:

Apple

If you’ve ever had any of your Apple products serviced, or have needed help with the product, then you’ve likely interacted with an Apple chat operator.

This position is regarded as one of the best live chat operator jobs from home you can take due to all the benefits it nets you.

For starters, the average salary an Apple text chat operator makes is $16 per hour and they’re even offered great benefits like savings plans and health insurance. 

Another great bonus for this job is having discounts on their products.

If you perform exceptionally well with this job, they also promise room for further growth with the company!

Salary: $16 an hour

Bonuses: Product discounts, and room for growth in the company

Uber

As one of the leading ride-share services, Uber’s customer support team is steadily growing. 

They expect their chat operators to be already skilled with communications, but they do offer a 3-day training to ensure readiness.

You’re fully expected to work 40 hours a week on this job for $10 per hour, which would put your average weekly salary at $400. 

Benefits for this job include paid time off and discounts on Uber’s services.

Work Hours: 40 hours per week

Salary: $10 an hour

Experience: Some Experience but offer training

The Chat Shop

The Chat Shop provides all kinds of support to businesses, and this includes chat operator jobs. 

Similar to other chat operator positions, you’re expected to have some level of skill in customer support or sales.

They also require you to work up to 40 hours a week for $10 an hour. They do provide training to new hires if they’re inexperienced and need more guidance. 

Work Hours: 40 hours a week 

Salary: $10 an hour

Experience: Training is provided 


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Amazon

It is normally during the holiday season when you can expect to find more work as an Amazon chat operator. 

People will come to you, likely with an issue about a package they have ordered. 

This job is primarily a seasonal position, but the pay is better than most at $12 per hour. 

There’s also the possibility that Amazon might keep you on long-term if you perform well, so going the extra mile helps! 

Once you are a permanent team member, you’re given some neat bonuses like providing you with work equipment, making this one of the best live chat operator jobs from home. 

Work Hours: Mostly Seasonal 

Salary: $12 an hour 

Bonuses: Work Equipment 

Smith.AI

You can expect to answer calls and perform web chats for different businesses as a Smith. AI employee. 

They require their workers to be available 4 hours a day, 5 days a week.  

You can still work up to 40 hours a week on this chat operator job, but the minimum is 20.

The average salary of a Smith.AI chat operator is $10 an hour. 

Previous experience working as a phone operator is a must, as this job isn’t only limited to text chats with people.

Work Hours: Minimum 20 hours a week

Salary: $10 an hour

Experience: Must have experience as a phone operator

Arise

Arise is a great platform for people looking to find chat operator jobs. 

You can even start your own support agency by registering yourself as a business and taking things from there.

Their chat operators can expect to make $10 per hour. 

Arise pays primarily on how many hours you put into this job with no set limit, which is great if you really want to make more money. 

A great bonus is that Arise will train you properly before you start working.

Work Hours: No set time limit to how many hours you work. 

Salary: $10 an hour

Bonus: Will provide training to new employees. 

Fiverr

One of the many gigs you can find on Fiverr is as a text chat operator. 

The average pay that someone working as a live chat operator job from home on Fiverr is $10 per hour. 

Once you’ve set up your gig, you’ll have the opportunity to either wait for clients to come to you or become more proactive and apply for jobs that are available. 

The best part about this position is that you’re essentially working for yourself, which means you will have more freedom to set up your hours and salary. 

Work Hours: Depends on the work and client

Salary: $10 an hour 

Mod Squad

Mod Squad has been active in servicing clients with digital engagement requests since 2007, making them very experienced in the operation of live chats. 

Working for them will put you into one of their many projects ranging from direct chats with customers to forum moderation. 

The average pay for someone working with Mod Squad is up to $15 an hour. 

Some benefits you’ll get will include an unlimited vacation policy, medical benefits, a 401(K), and more.

Salary: $15 an hour

Bonuses: Unlimited vacations, health benefits, 401K, and more

Concentrix

The chat operator jobs at Concentrix are great for people with technical knowledge of computers and technology, but they aren’t a hard requirement to get the job. 

What matters more for this position is great customer support skills.

You can expect to earn $10 per hour and they will provide you with the necessary working equipment for the job. 

You’re also expected to work 40 hour weeks and be paid twice a month. 

Work Hours: 40 hours a week

Salary: $10 an hour, paid twice a month. 

Bonuses: Provided work equipment

Outplex

The minimum requirement you need for a position with Outplex is a high school diploma and customer support experience. 

Fast typing speeds and sales experience are a definite plus in order to get this position.

What you earn from this position is commission-based, but these chat operator jobs normally make around $11 per hour with the potential for higher pay in the future. 

You’re expected to provide your own work equipment and have a steady and secure internet connection when working for Outplex.

Requirements: High school diploma and customer support experience

Salary: $11 an hour, commission-based. 

Zapier

To work for Zapier, you’ll need to have a stable internet connection as most of their communication is done through Slack. 

As with most of these jobs, they expect you to have solid interpersonal skills. 

Zapier provides great benefits like home equipment and a flexible work schedule. 

The average pay you can expect is $15 an hour for your work as a chat operator.

Requirements: Stable internet connection

Salary: $15 an hour

Bonuses: Work equipment and flexible work hours 

SiteStaff

SiteStaff is specifically looking for experienced text chat operators, so if you fit that description you’ll find room for growth with this job!

The average pay for a SiteStaff chat operator is $10 an hour, but there are weekly bonuses you can earn as well as commissions on successful sales. 

Another benefit of this job is the free training they offer.

Some of the qualifications for this job are a consistent typing speed of between 65-75 WPM, the ability to multitask, and the ability to work with a team. 

You can view the full list of qualifications for the job here.

Requirements: Experience as a chat operator, type speed between 65-75 words per minute

Salary: $10 an hour

Bonuses: Weekly bonuses and commissions 

Dyson

The chat operator jobs at Dyson aren’t limited to just company-owned chatrooms. 

They’ll also expect you to communicate with customers using emails or via phone. 

All of your necessary equipment, including a computer and phone, will be provided to you, but you will need your own high-speed internet to do this job.

They expect all of their chat operators to have some level of communication experience, but if you can land this job you’ll get an excellent hourly pay of $16. 

You’ll also get health benefits, Paid time off, and a 401K with this job.

Requirements: Communication experience 

Salary: $16 an hour

Bonuses: Provided work equipment, 401K, and paid time off

Gear Launch

Working with Gear Launch as an operator will allow you to connect with users on Shopify to help them shop. 

The only requirements for this job are communication skills and a stable internet connection.

You can expect to earn $14 an hour and they will allow you to choose your working schedule, which will grant you some flexibility in your day. 

Positions close and open frequently, so you’ll have to check back if nothing’s currently available.

Requirements: Great communication skills and stable internet  

Salary: $14 an hour

Bonuses: Flexible working schedule

Live World

As with most chat operator jobs, working for Live World will require you to connect with various clients looking for answers and feedback. 

Their main focus is social media services, so you’ll want to have a deeper understanding of the various social media platforms in order to land this job. 

They’re also looking for people fluent in English, but other languages are a helpful bonus. 

Pay for a chat operator starts at just $7 an hour, but you’re also given benefits like insurance and vacation hours along with the possibility of a pay raise.

Requirements: Communication experience 

Salary: Starts at $7 an hour

Bonuses: Insurance and paid vacation 

Asurion

Asurion hires people for remote chat work and they have millions of customers in need of support. 

Base pay for this job is $13.50 an hour with the possibility of a raise if you perform well. 

Growth when working with Asurion is relatively fast, with people moving up the ladder as soon as 6 months. 

They can also provide you with equipment in the form of a phone and headset if needed.

Salary: $13.50 an hour

Bonuses: Provides work equipment

Capital Typing

While their main job listings are involved with data entry and research jobs primarily, they do on occasion hire text chat operators and offer them rather generous pay. 

Chat operators for Capital typing earn $16 an hour.

One warning we have for this job is to be prepared for a test to pass in the form of a Skype interview. 

But once you have passed the interview, you’ll be earning some of the best pay a text chat operator can get! 

You may need to check back for this job if it isn’t available on the site right now.

Requirements: Pass a virtual interview 

Salary: $16 an hour

Teletech

The requirements of a job with Teletech aren’t strict at all, mainly being that you need to be 18 years of age and have your high school diploma. 

Once you are hired, you’ll be earning upwards of $13 an hour with a chance for more pay.

Teletech operates in over 19 countries, meaning you’re not limited to just searching for U.S jobs.

You will have the opportunity to work for multiple companies as a contractor. 

This means, there’s always the chance that one of those businesses can take you on permanently, so be prepared for potential opportunities.

Requirements: High school diploma and must be at least 18 years old

Salary: $13 an hour

Sedgwick

This company is mainly known globally as an insurance company and operates in over 60 countries around the world.

While the pay is on the lower end at $10 an hour, they will provide you with all the equipment you need to work as a chat operator. 

This equipment includes a bonus of $75 every month to pay for quality internet service.

You’ll also get other benefits like insurance when working for them full-time.

Salary: $10 an hour

Bonuses: Provided work equipment, a bonus of $75 a month for internet, as well as health benefits as a full-time worker. 

Alorica

If you want a job with room for growth, then Alorica might fit the bill. 

They specialize primarily in outsourcing customer support services for other companies, which could potentially land you a permanent position with one of these businesses. 

Base pay for an Alorica chat operator is $9 per hour, and they will give you bonuses for referring other potential employees. 

Other bonuses for this job include a flexible work schedule and Paid off time. 

Requirements: Communication experience 

Salary: $9 an hour

Bonuses: Paid time off, flexible work hours, and bonus for referring other chat operators


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Conclusion

Chat operator jobs are a great way to begin your at-home career, especially if you find yourself a very conversational person and love to help people solve problems. 

We’ve gone over a variety of jobs, all offering different levels of pay and benefits to those that they hire.

As you’ve seen with many of these positions, this job serves as a great springboard for future growth in a career with some of these companies. 

Keep pushing for that growth and you’re bound to find yourself earning a lot more, and all from the comfort of your home!


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